Work Well | Summed Up
I make companies actually work.
Fractional COO. Executive Operator. Chief of Staff.
For founders who are growing faster than their systems — and need a right hand who's been here before.
companies that work
I live in the grey areas.
Most operators work from a lane — finance, product, people. I work from the whole picture.
For 15+ years, I've embedded myself inside founding teams, boards, and executive suites as the person who makes things actually move — across product, operations, finance, service strategy, and everything that falls between.
At Ziggurat Interactive, I built and led the full product lifecycle for a 130+ title international SaaS and video game portfolio — owning product definition, agile development, launch readiness, and post-launch service operations with a lean distributed team.
Through Work Well, I've served as fractional COO and Chief of Staff for 20+ organizations across gaming, SaaS, healthcare, retail, energy, real estate, and more — leading post-merger integrations, building operating foundations from scratch, and translating ambiguous challenges into execution plans that boards can see and teams can run.
I also integrate AI into real workflows — daily practitioner, client workflow designer, and product integrator. Not as a novelty. As an edge.
20+ organizations across 7 sectors
I've embedded inside organizations of all shapes — from early-stage startups to PE-backed platforms — across a wide range of industries. The through-line: every one needed operational clarity, execution momentum, and a trusted right hand.
🎮 Gaming, Entertainment & Interactive Media
- Video Game Publisher
- Video Game Digital & Physical Goods Publisher
- Mobile & Casual Game Studio
- Game Discovery & Consumer Platform
- Media & Entertainment Brand
💻 Technology, SaaS & Digital Platforms
- SaaS Employee Benefits & Wellness Platform
- E-commerce Search & Merchandising SaaS
- Education Data, Analytics & Student Performance Platform
- Healthcare Engagement & Response Platform
- Data-Driven Product & Process Optimization Platform
📣 Marketing, Media & Professional Services
- Digital Marketing, Influencer & Advertising Agency
- Creative & Strategic Consulting Firm
- Holding Company for Media & Services Businesses
🛍️ Consumer, Retail & Lifestyle
- Premium Apparel & Lifestyle Brand (U.S. Operations)
- Consumer Skincare & Personal Care Brand
🏥 Healthcare, Home Services & Life Sciences
- In-Home Care & Senior Services Provider
- Life Sciences & Biospecimen Services Company
⚡ Energy, Real Estate & Investment
- Energy Services & Infrastructure Company
- Real Estate Investment & Asset Management Firm
- Private Family Office / Holding Company
- SaaS Telecommunications & Call-Center Services Provider
What I do — and where I'm most useful
I work as an embedded operator, not an outside advisor. Every engagement is different because every company is different. Here's how I typically show up.
Fractional COO & Embedded Operator
Your operational right hand — owning execution, aligning teams, and bringing structure to the daily work of running a growing company. You stay focused on vision. I handle the rest.
Monthly retainer · 1–3 days/week · 3-month minimum
Product Operations & Launch Readiness
Full product lifecycle ownership from definition and development through launch, service strategy, and post-launch iteration. 130+ products shipped. AI-assisted workflows included.
Post-Merger Integration
Repeatable integration playbooks across people, systems, reporting, and org design. Led 6+ integrations across SaaS, HR technology, real estate, and clean energy.
Operating Foundations
Building the infrastructure growth requires — KPIs, financial visibility, people systems, org structure, and tooling — before things break.
Fixed-scope · 6–10 weeks
Chief of Staff & Executive Partnership
Strategic partner and operator close to the work — managing cross-functional initiatives, board and investor relationships, executive communications, and everything that lives between functions.
Board, Investor & Family Office
Board decks, governance frameworks, reporting structures, and KPI visibility for PE-backed organizations. Designed and implemented a family office from the ground up.
What working with me actually looks like
A few things that don't change regardless of the engagement.
Embedded, not advisory
I'm inside the work with you — not handing over a deck and leaving. I drive execution, own outcomes, and keep things moving when they'd otherwise stall.
Straight talk, always
I'll tell you what I see, even when it's uncomfortable. You'll always know where things actually stand — not what someone thinks you want to hear.
No frameworks for their own sake
SMART goals, Scrum, EOS — tools in service of outcomes. I use what works for your company at your stage. The methodology is never the point.
Fair fees + a happiness guarantee
Fixed fees or hourly with a hard cap. No surprises, no scope creep. If the work doesn't match the price, we keep working until it does.
The Jump Start
A focused, intensive engagement for founders who need to establish — or reset — core operating foundations. Fast. Correctly. Without unnecessary complexity.
Honest diagnosis
Where the business actually stands — not where you hope it does. Clear-eyed assessment of what's working and what's not.
Prioritized action plan
The 3–5 things that matter most right now, with a 30/60/90-day roadmap you can actually execute without a consultant in the room.
Quick wins, immediately
Tangible improvements you can implement during the engagement itself — not just a plan for later.
Ready to build something better?
Whether you need a fractional COO, a Chief of Staff, a product operations leader, or just someone calm and capable in a fast-moving situation — I'd love to hear what you're working on. Start with a free 30-minute call.
© 2026 Work Well, LLC · Denver, CO · kate@weworkwell.co